When COVID-19 was discovered to be in Australia in early 2020, the challenges presented by the ever changing landscape of dealing with a global pandemic, highlighted the incredible resilience and agility of our Healthcare industry workers, both clinical and non-clinical. Practices needed to adapt quickly to manage emerging restrictions and pivot towards new ways of working with patients.

As the Practice Manager, you will have been at the helm of integrating and staying abreast of any developments or recommendations to keep the practice operational during this challenging time.

The Australian Digital Health Agency (ADHA) is a statutory authority whose vision is ‘to create a healthier future for Australians through connected healthcare’ by coordinating the National Digital Health Strategy and working collaboratively with the health industry in their adoption of digital services and technology. The Agency has identified now more than ever, the importance of accessibility for all patients in Australia, not just during times of pandemic response. Accessibility means being able to consult with doctors via phone or video telehealth appointments and even receive electronic prescriptions, where in-person attendance is not required or at times even, not possible.